What is the NDIS?
The National Disability Insurance Scheme (NDIS) is a government program that provides funding and support to Australians with a permanent and significant disability. It helps individuals access the services and resources they need to live more independently and participate in the community.
How do I apply for NDIS support?
To apply for the NDIS, you first check if you’re eligible (under 65, an Australian resident, and living with a permanent disability). Then, you complete an Access Request Form or call the NDIS to apply. You’ll need to provide supporting information about your disability from a doctor or specialist. Once submitted, the NDIA reviews your application and lets you know the outcome.
What services are available through Sunshine Coast Support Services (SCSS)?
- At SCSS, we offer a wide range of services, including:
- Supported Independent Living (SIL)
- Specialized Dementia care
- Complex high needs care
- Positive Behavioural Support
- Occupational Therapy
- Nursing services with Clinical Registered Nurse and Enrolled Nurse
- Community participation
- Respite care
- Social work
What is Supported Independent Living (SIL)?
Supported Independent Living (SIL) provides 24-hour support to individuals with disabilities who live in shared or individual accommodations. Our team assists with daily tasks, personal care, and helps develop life skills to promote independence.
How do I know if I’m eligible for SCSS services?
Eligibility for SCSS services is usually determined by your NDIS plan and your individual needs. You can contact us, and we’ll help you navigate the process and find the right services for you.
How do I get started with SCSS services?
To get started, simply contact us! We’ll discuss your needs and guide you through the intake process, whether you’re looking for Supported Independent Living, respite care, or community participation.
Can SCSS help with behavioural challenges?
Yes! We offer Positive Behavioural Support (PBS) services that aim to understand the reasons behind challenging behaviours and develop strategies to improve quality of life. Our PBS practitioners work closely with individuals and their families to create personalised support plans.
Do you offer respite care?
Yes, SCSS offers flexible respite care for individuals and families in need of short-term breaks. This can be provided in-home or in our dedicated respite care facilities, depending on your needs.
How can SCSS help with community participation?
SCSS encourages participants to engage with their local community through activities, events, and programs. Whether it’s joining a social group, volunteering, or attending local events, we support you in building social connections and living an active life.
Do we have an Occupational Therapist?
Yes, we have an Occupational Therapist as part of our team. The goal of our Occupational Therapist is to support you in achieving greater independence, participation, and performance in the activities that matter most to you. Together, we’ll collaborate with your family and support team to create a holistic, individualised plan that fits your needs and lifestyle.
How do you ensure safety and well-being at SCSS?
At SCSS, the safety and wellbeing of our participants and staff is our highest priority. We are committed to maintaining a safe, secure, and supportive environment across all of our services and facilities.
Our dedicated team — including qualified Nurses, our Compliance Officer, and Maintenance personnel — work collaboratively to oversee all aspects of workplace health and safety. Through their combined expertise, we ensure that our environments are not only compliant with relevant standards, but also comfortable and responsive to the individual needs of each participant.
We conduct regular safety assessments, risk evaluations, and environmental checks to identify and address potential hazards. In addition, we follow strict policies and procedures to ensure best practice is consistently maintained.
At SCSS, safety is embedded in everything we do, giving participants, families, and staff confidence and peace of mind.
Are SCSS services available 24/7?
Yes, we provide 24/7 support through our Supported Independent Living (SIL) and other programs. Our team is dedicated to ensuring participants receive continuous care whenever they need it.
Who do I contact if I have more questions?
If you have any further questions or need more information, please don’t hesitate to reach out to our friendly team!
Email: info@scssqld.com.au
Location: Sunshine Coast